We’re delighted to have you as a customer and want to ensure a seamless shopping experience for you. Below, you’ll find our shipping policy to guide you through our shipping procedures:
1. Shipping Zones:
We serve customers all over the world. So we offer international shipping.
2. Shipping Methods:
We offer the following shipping options for your convenience:
Standard Shipping: Your order will be delivered within 5-10 business days, for UK, EU and USA orders, while the rest are going to be delivered within 5-15 business days.
3. Shipping Fees:
Shipping fees are calculated based on the items in your order and your shipping method. You can view the shipping cost at checkout before finalizing your purchase.
4. Order Processing Time:
We strive to process and ship all orders within 3 business days of receiving payment. Please note that during busy periods, such as holidays or special promotions, processing times may be slightly longer.
5. Shipping Notifications:
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery and estimate the expected delivery date.
6. Delivery Address:
Please ensure that your shipping address is accurate and complete before finalizing your order. We are not responsible for any delays or non-delivery due to incorrect or incomplete addresses.
7. Delivery Attempts:
Our shipping partners will make reasonable attempts to deliver your order. If they are unable to deliver due to you not being present at the delivery address, they may leave a notification for you to arrange a redelivery or pickup from a local depot.
8. Contact Information:
If you have any questions or concerns regarding our shipping policy or the status of your order, please don’t hesitate to reach out to our customer support team at support@mrdecorating.co.uk.
Thank you for choosing Rugsfusion for your shopping needs. We value your business and are committed to providing you with exceptional service every step of the way.
